1. #1
    Unregistered

    Unable to connect my iPhone to iTunes via USB

    I don't know,what exactly had happened to my iPhone but I am not able to connect my iPhone with iTunes via USB. Whenever I try to do the same,it flashes an error "could not establish a secure connection to device" . Some peoples are suggesting me to do a Factory reset. Will it be helpful?

  2. #2
    dld966 Array
    Join Date
    Jan 2013
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    249

    Re: Unable to connect my iPhone to iTunes via USB

    stall itunes quicktime apple software update, apple mobiledevice service(if an older version remained) , bonjour and apple application support

    delete any subfolder in c/programs

    now go to http://www.oldapps.com/itunes.php & select 10.2.2(*64) if u r a 64 bit & install previous versions & work

  3. #3
    pooja Array
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    Jan 2013
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    banglore
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    Re: Unable to connect my iPhone to iTunes via USB

    go to the start button and rignt click on the computer and go to properties then go to device manager and look for i phone. once you see that right click it and go to update driver. then it will ask for auto update or manual so click on manual when the file path gets highlighted copy and paste it c:\program files\common files\apple\mobile device support\drivers then hit next then windows 7 will install the driver and the phone gets connected then you can easily connect to your itunes

  4. #4
    mahhiads Array
    Join Date
    Jan 2013
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    457

    Re: Unable to connect my iPhone to iTunes via USB

    Hello Friend,

    Reason May Be :

    >> Your USB Is Damaged.
    >> Or PC Port Is Damaged
    >> Or iTunes Software Is Corrupted.

    Solution :

    >> Check Your USB Is Correct Or Not If Not Than Use The Another USB.
    >> Than Check PC Port Is OK Or Not If Not Than Use The Other Port.
    >> If iTunes Software Corrupted So Uninstalled The Software And Restart The System
    >> After That Installed The Latest Version And Than Connect Your Device To PC.

    I Hope That Info Is Usefully

  5. #5
    sandeeprawat Array
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    Bhiwani
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    Re: Unable to connect my iPhone to iTunes via USB

    Hello guest,

    Well in this case problem may be due to port failure,the software is unable to caught up hardware of your device so you should try to use another USB port and data cable.
    Also check weather iTunes require any update or not.Rather you should try again after restoring your device to default settings.This action might helps you because due to overload of apps on device cause such problem's.

    Thank you....

  6. #6
    rdnk Array
    Join Date
    Jan 2013
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    151

    Re: Unable to connect my iPhone to iTunes via USB

    hello friend......

    there may be one of the following problems:
    -->some virus issues

    -->your drivers for connection are not available

    -->your ports may be damaged

    -->or there is some fault in connection it may be loose


    so please go for these points :
    -->get your p.c. Scanned

    -->now install the drivers properly if not installed

    -->please make sure that the connection is not loose

    -->please make sure that the software is not corrupted if corrupted then go for a new one


    this will do for you...........
    Happy to help you..............

  7. #7
    aditya807 Array
    Join Date
    Jan 2013
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    446

    Re: Unable to connect my iPhone to iTunes via USB

    Hello

    Try these steps...

    =====>Firstly make sure that your computer's USB port is in working.
    =====>Now try to connect iPhone with USB port.
    =====>Put iPhone connecting cable into USB port.
    =====>This time you will get proper response.
    =====>If you still have an issue than try this...
    =====>Restart your iPhone.
    =====>Sometimes restart make your device workable.
    =====>Now try to connect iPhone with computer system.
    =====>This time you will get proper response.

    Try this i hope this will help you........

  8. #8
    dbs Array
    Join Date
    Jan 2013
    Posts
    45

    Re: Unable to connect my iPhone to iTunes via USB

    Hello friend....

    This problem may be arrived that
    ==>may be your ipod have virus in it

    ==>there may be problem that your device is out of date

    ==>it may not fit in your i-PHONE

    ==>there may be some crashed files


    ==>may be your app is not properly installed

    ==>there may be some hardware problem



    For resolving these problems:

    ==>please download a new software for that


    ==>please re-install the app properly

    ==>pleased replace or remove the crashed fiels


    ==>before doing so please scan your i-PHONE

    ==>if it does not work then go for the care they will repair the software or hardware

    Happy to help you........

  9. #9
    Krishna 15 Array
    Join Date
    Jan 2013
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    Re: Unable to connect my iPhone to iTunes via USB

    Hey friend.........<br><br>I think problem may be Due to&nbsp;your ipod have virus in it...Update you antivirus and scan your device or&nbsp;your ports may be damaged..Check Your USB Is Correct Or Not If Not Than Use The Another USB.<br>Than Check PC Port Is OK Or Not If Not Than Use The Other Port.<br>there may be problem that your device is out of date....Update and re-install the app properly<br>there may be some crashed files then replace or remove the crashed fiels ...there may be some hardware problemthen go for the care they will repair your Device ........<br><br><br>Thank you.........

  10. #10
    Annu44 Array
    Join Date
    Jan 2013
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    57

    Re: Unable to connect my iPhone to iTunes via USB

    HELLO SIR.......

    Go start button and rignt click on the computer and go to properties then go to device manager and look for i phone.
    once you see that right click it and go to update driver.problem may be due to port failure,the software is unable to caught up hardware of your device so you should try to use another USB port and data cable.
    Also check weather iTunes require any update or not.Rather you should try again after restoring your device to default settings.This action might helps you because due to overload of apps on device cause such problem's.


    ALL THE BEST...........

  11. #11
    I am brar Array
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    ferozepur,punjab
    Posts
    1,106

    Re: Unable to connect my iPhone to iTunes via USB

    Hello Friend,

    you don,t know ,what exactly had happend to your iphone but you not able to connect your iphone with itunes via usb,

    whenever you try to do same its showing the flash error ''could not be establish a secure connection to device.

    i hope your usb data cable is damzze please try to new usb cable and connect them.

    first you updtae the your system install itunes software.....

    i hope after this you usefull to you.......

    after this no problems facing you........

    thanxxx,,,,,,,,

    i am brar,,,,,,,,,,

  12. #12
    hari Array
    Join Date
    Feb 2013
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    259

    Re: Unable to connect my iPhone to iTunes via USB

    hello friends

    to the problem solve

    watch the following video
    <strong>
    your problem will be solved

    all the best

  13. #13
    Chintu helper Array
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    Jan 2013
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    Re: Unable to connect my iPhone to iTunes via USB

    Dear Guest,

    Follow these steps to solve your problem
    -> Yaa, Restore your phone.
    -> First of all go to MENU
    -> Select SETTING
    -> Select GENERAL SETTING
    -> And then you will see a RESET button
    -> Click on the button your phone will automatically restore their originol settings ,
    -> If your problem is not solved then use another usb port and conect your device,
    -> Or reinstall your iTunes app in your system
    -> This time surely you will solve your problem ,

    Happy To Help...

  14. #14
    arunwillbe1 Array
    Join Date
    Jan 2013
    Posts
    677

    Re: Unable to connect my iPhone to iTunes via USB

    Hi friend,

    Due to some common reasons you are facing this unable to connect the iphone to itunes using USB cable.Some of the reasons are

    ---> Due to presence of loose connection you are facing this issue.

    ---> Due to usb cable is damaged and not working.

    ---> Due to connecting ports of usb port is not working.

    ---> Due to presence of virus files itunes are not detecting.

    +++ Steps to follow to resolve the unable to connect the iphone to itunes using usb cable :


    1. If loose connection exists then re-insert properly.

    2. If usb cable got damaged then change to new cable.

    3. If any connecting port not working then repair it immediately.

    4. If virus files causing the not detect issue then remove the virus files.

    Thank you...............

  15. #15
    sunny Array
    Join Date
    Jan 2013
    Posts
    516

    Re: Unable to connect my iPhone to iTunes via USB

    Hello friend,


    I have the solution for your problem just do as i say.........................

    1.Try to install the bets antivirus in your iPhone and scan your iPhone.

    2.And if you have the antivirus software in your system try to uninstall it and then connect it.

    3.Still if you have the problem then this can be the problem of your iTunes software.

    4.So you try to update it to the latest version and then connect it to the system.

    5.Still if you have the problem then you perform the Restore in your iPhone and then connect it.

    Have a nice day.......................

  16. #16
    Dark Knight Array
    Join Date
    Jan 2013
    Posts
    240

    Re: Unable to connect my iPhone to iTunes via USB

    Hey..

    When you are unable to connect iPhone via USB to iTunes :


    first of all use only compatible USB cable for the connection .

    try in different ports .

    check whether the USB drivers are correctly installed or not .

    Use latest iTunes Software .

    Restart your device once and see .



    Thank you...

  17. #17
    Mental Array
    Join Date
    May 2013
    Posts
    146

    Re: Unable to connect my iPhone to iTunes via USB

    Hi,

    :Please follow these steps


    Firstly check your connections

    Aftyer this check the USB drive

    Also update the iTunes with latest version

    After this Restart your device


    THANKS


  18. #18
    prime Array
    Join Date
    Jun 2013
    Posts
    10

    Re: Unable to connect my iPhone to iTunes via USB

    There could be multiple reasons for the problem that you are facing:-
    1.The software of i tunes may have got corrupt.

    2.The usb port is not able to recognise the USB device.

    3.The firewall on your computer is preventing to create a secured connection.

    :::SOLUTION TO THE ABOVE PROBLEMS:::

    1.Remove the I TUNES software from your iphone and reinstall a fresh new copy of the same from the i tunes store.

    2.Get your computer checked by a customer care executive for any port related issues.

    3.Add exception of itunes in your fire wall so that it will not block any connection between your pc and iphone.

  19. #19
    Vampire Array
    Join Date
    Jul 2013
    Posts
    142

    Re: Unable to connect my iPhone to iTunes via USB

    Hello,

    This problem may be because of Port failure, USB problem, Connector Cable damage or may because of iTunes not installed properly also.

    >> Firstly check out that, Is your PC port and iPhone USB Port properly working or damaged.
    >> If they are OK, Then reinstall your iTunes in PC and try to connect iPhone.
    >> This might fix the problem.
    >> If still the problem is not Fixed, Then that may be the connecting cable damage.
    >> Go to Apple store and replace your connector cable.

    Hope this information may help you

  20. #20
    nis_if Array
    Join Date
    Apr 2013
    Posts
    43

    Re: Unable to connect my iPhone to iTunes via USB

    Hi friend,

    >>>Make sure that you UBC cable is in proper condition

    >>>Once uninstall iTune application

    >>>Then downlaod the latest version of iTune application

    >>>Now install it

    >>>Then restart the PC and launch the application

    >>>Now connect you iPhone to PC

    >>>Problem solved

    >>>Hope so this information helps you

    Thank You

  21. #21
    SPR Array
    Join Date
    Jan 2013
    Posts
    419

    Re: Unable to connect my iPhone to iTunes via USB

    Dear friend,

    The following may be the causes that are not getting your device connected to your p.c:-

    >>The damaged u.s.b port.

    >>The software may have gone corrupt.

    >>Virus issue.

    >>The p.c port may be disabled or may have damaged.


    Look out for the following troubleshoots:-

    >>Scan your device using registered anti-virus .

    >>Clean the detected threats .

    >>Remove the existing software and reinstall a fresh version.

    >>If your ports are disbled go for enabling them.

    >>You can also check the status of ports by inserting other devices as pen drive etc.

    >>If the firewall is blocking a secure connection,add i-tunes as an exception.


    HOPE you will find way to troubleshoot your problem.....

  22. #22
    vinoth1921 Array
    Join Date
    Mar 2013
    Posts
    81

    Re: Unable to connect my iPhone to iTunes via USB

    Hi Friend :

    1.Try to install the bets antivirus in your iPhone and scan your iPhone.

    2.And if you have the antivirus software in your system try to uninstall it and then connect it.

    3.Still if you have the problem then this can be the problem of your iTunes software.

    4.So you try to update it to the latest version and then connect it to the system.

    5.Still if you have the problem then you perform the Restore in your iPhone and then connect it.

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